Last Updated: October 29, 2025
Welcome to Quexvel. By accessing or using our website, you agree to be bound by these Terms of Use. Please read them carefully before using our website.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms of Use.
You may use our website for lawful purposes only. You are prohibited from:
All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Quexvel or its content suppliers and is protected by New Zealand and international copyright laws.
You may not reproduce, modify, distribute, or republish any content from our website without our prior written consent. You may not use any of our trademarks, logos, or service marks without our permission.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. Each handmade item is unique, and slight variations in color, texture, and size are to be expected and are not considered defects.
All prices are listed in New Zealand Dollars (NZD) and are subject to change without notice. We accept various payment methods as indicated on our checkout page. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you provide.
We ship to the locations specified on our website. Delivery times are estimates only and may vary based on factors outside our control. We are not responsible for delays caused by customs, postal services, or other third-party carriers.
Please refer to our Return Policy for information about returns, refunds, and exchanges.
Our website and all content and products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Quexvel, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website, the delay or inability to use our website, or for any information, products, and services obtained through our website.
You agree to indemnify, defend, and hold harmless Quexvel, its directors, officers, employees, and agents from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from your violation of these Terms of Use or any activity related to your account.
These Terms of Use shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms of Use shall be resolved through arbitration in Wellington, New Zealand, in accordance with the rules of the Arbitration Act 1996.
If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
If you have any questions about these Terms of Use, please contact us at:
Quexvel
42 Karori Road
Wellington 6012
New Zealand
Email: info@quexvel.world
Phone: +64 4 889 3275