Privacy Policy

At Quexvel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our sustainable handmade home decor products.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order for our products
• Subscribe to our newsletter
• Contact us via our contact form
• Participate in promotions or surveys

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Payment information

We also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visit

How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support
• Sending transactional emails
• Sending marketing communications (with your consent)
• Improving our website and product offerings
• Conducting research and analysis
• Preventing fraudulent transactions
• Complying with legal obligations

Disclosure of Your Information

We may share your information with:

• Service providers who perform services on our behalf (payment processors, shipping companies, etc.)
• Business partners with your consent
• Legal authorities when required by law

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access the personal information we hold about you
• Right to rectify inaccurate or incomplete information
• Right to erasure of your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at info@quexvel.world.

Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if you disable cookies.

Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party websites and assume no responsibility for them. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed of how we are protecting your information.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Quexvel
42 Karori Road
Wellington 6012
New Zealand
Email: info@quexvel.world
Phone: +64 4 889 3275